Refund Policy

Refund Policy

At Libasenisa, we value your trust and satisfaction. 💫
Our refund policy ensures fairness while maintaining product quality standards.

• Refunds are only applicable if:

  • The product you receive is damaged, defective, or not as ordered.

  • You notify us within 48 hours of receiving the parcel.

• Refunds are not applicable for:

  • Size issues, color variations, or design changes after delivery.

  • Products that have been used, worn, or altered.

• Refund Process:

  • Once your claim is approved, the refund will be processed within 7–10 business days.

  • Refunds are issued through the original payment method.

For refund assistance, please contact us via Instagram DM (@libase_nisa) or email: libasenisa00@gmail.com